Terms & Conditions

1. Introduction and Acceptance

Welcome to mk444, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions ("Terms") constitute a legally binding agreement between you (the "Player" or "User") and mk444 ("the Company", "we", "us", or "our"). By registering an account, accessing our website, downloading our app, or placing any wager on mk444, you confirm that you have read, understood, and agreed to these Terms in their entirety.

mk444 reserves the right to update or amend these Terms at any time. Any changes will be posted on this page with an updated revision date. Continued use of the platform after any modification constitutes your acceptance of the revised Terms. We encourage all players to review this page regularly, particularly before claiming a bonus or completing a withdrawal.

2. Eligibility and Account Registration

To register and maintain an active account on mk444, you must satisfy all of the following eligibility criteria at all times:

• You must be at least 21 years of age. mk444 enforces a strict 21+ only policy in compliance with responsible gaming best practices. Players aged under 21 are strictly prohibited from registering or placing bets.
• You must provide accurate, complete, and up-to-date personal information during registration including your real name, date of birth, and a valid contact method.
• Each player is permitted to hold only one (1) active account on mk444. Duplicate accounts are strictly prohibited and may result in account suspension and forfeiture of any associated balance.
• You must not be a resident of any jurisdiction where online gambling is prohibited under applicable local laws. You are solely responsible for determining whether your use of mk444 complies with the laws of your country or region.

3. Account Management and Security

Players are responsible for safeguarding their login credentials and for all activity conducted under their account.

Password & Credentials

You must keep your username and password confidential. Do not share your login details with any third party. mk444 will never contact you to request your password via email, SMS, chat, or any other channel. If you suspect your account has been accessed without your authorisation, contact our support team immediately via [email protected].

Account Verification (KYC)

mk444 may request identity verification documents at any time to comply with anti-money-laundering (AML) guidelines and to confirm your age, identity, and payment method ownership. Failure to provide satisfactory KYC documentation within the requested timeframe may result in temporary account restriction or withdrawal holds until verification is complete.

Account Closure

You may request to close your account at any time by contacting our support team. Any verified balance remaining in your account at the time of closure (after satisfying active wagering requirements) will be returned to your registered payment method. mk444 reserves the right to close any account that violates these Terms, engages in fraudulent activity, or poses a risk to the integrity of the platform.

4. Deposits and Withdrawals

mk444 processes all transactions in Bangladeshi Taka (BDT) through the following supported payment channels:

• Mobile banking: bKash, Nagad, Rocket, and Upay. These are the primary deposit and withdrawal methods for Bangladeshi players. Transactions are typically processed within minutes but may take up to 24 hours in exceptional circumstances.
• Bank transfers: Dutch-Bangla Bank, City Bank, BRAC Bank, Sonali Bank, Islami Bank, and other major Bangladeshi commercial banks. Processing times for bank transfers may be up to 3 business days.
• Card payments: Visa and Mastercard are accepted where applicable, subject to your card issuer's policy on gambling-related transactions. mk444 does not accept prepaid cards for withdrawal.
• Withdrawals will only be paid out to the same payment method used for the deposit (same-source rule). The minimum withdrawal amount is ৳500. mk444 reserves the right to conduct additional identity checks before processing any withdrawal request.

5. Bonuses, Promotions, and Wagering Requirements

mk444 offers various bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms attached to each promotion and the general rules set out below.

Wagering Requirements

Unless stated otherwise in the specific promotion, all bonus funds are subject to a wagering requirement before they may be withdrawn as cash. The applicable rollover multiplier will be clearly stated on each promotion page. For example, a ৳1,000 bonus with a 20x rollover means you must wager a total of ৳20,000 before the bonus becomes withdrawable. Failure to meet the wagering requirement within the stated validity period will result in forfeiture of the bonus and any winnings derived solely from bonus funds.

Bonus Abuse and Fraud

mk444 employs automated and manual monitoring to detect bonus abuse, including but not limited to: opening multiple accounts to claim the same bonus, coordinated betting with another player to guarantee outcomes, placing bets only on near-certain outcomes to fulfil wagering requirements (also known as bonus hunting), or using technical exploits. Any account found to engage in bonus abuse will have all bonuses voided and may be permanently suspended.

6. Gameplay Rules and Prohibited Activities

mk444 offers cricket betting, live casino, slots, crash games, fish games, and other wagering products. By placing any bet or spin, you agree that:

• All game outcomes on mk444 are determined by certified Random Number Generator (RNG) software or, in the case of live casino tables, by human dealers using physical equipment in a real studio environment. Results are final once confirmed by the system.
• You will not use any software, bots, automated scripts, or other artificial means to gain an unfair advantage in any game or market on mk444. Any winnings obtained through prohibited means will be void and the account suspended.
• Collusion, match-fixing, and any form of coordinated cheating between players or with third parties is strictly forbidden and may be reported to relevant authorities where required by law.

7. Responsible Gaming

mk444 is committed to promoting responsible gaming. We believe gambling should be an enjoyable form of entertainment, not a financial strategy or a response to stress. If you feel your gambling is becoming a problem, we urge you to use our self-exclusion tools, set deposit limits from your account dashboard, or contact our support team at [email protected]. Full details on our responsible gaming measures are available on our Responsible Gaming page.

mk444 strictly enforces the 21+ age restriction. Players must be 21 years or older to open an account and place any wager. We actively use age-verification technology and manual review processes to prevent underage gambling.

8. Intellectual Property

All content, design, software, trademarks, logos, and materials published on mk444 are the exclusive property of the Company or its licensed content providers and are protected by applicable intellectual property laws.

Permitted Use

You may access and use the mk444 platform solely for personal, non-commercial entertainment purposes. You may not copy, reproduce, distribute, create derivative works from, publicly display, or transmit any part of the platform's content without the Company's prior written consent.

Third-Party Game Content

Games provided by third-party studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi are subject to those studios' own intellectual property rights and usage restrictions. mk444 licenses these games and acts as a distributor; disputes about individual game mechanics should be directed to the relevant game provider.

9. Limitation of Liability

To the fullest extent permitted by applicable law, mk444 shall not be liable for:

• Any loss of profits, revenues, data, business opportunities, or goodwill arising from your use or inability to use the mk444 platform, even if the Company had been advised of the possibility of such losses.
• Temporary or permanent unavailability of the platform due to technical maintenance, server issues, third-party payment provider outages, or events beyond our reasonable control (force majeure).
• Any losses arising from unauthorised access to your account where such access was made possible by your failure to keep your credentials secure, contrary to these Terms.

10. Privacy and Data Protection

mk444 collects, stores, and processes your personal data in accordance with our Privacy Policy, which forms part of these Terms by reference. By creating an account, you consent to the collection and use of your data as described in that policy.

We use industry-standard SSL encryption to protect data in transit and store sensitive information using secure, access-controlled infrastructure. mk444 does not sell, rent, or otherwise share your personally identifiable information with third parties for marketing purposes without your explicit consent.

11. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with applicable laws. Any dispute arising from or in connection with these Terms or your use of mk444 that cannot be resolved through our internal complaints process will be subject to binding arbitration. You agree that any claim must be brought in your individual capacity and not as a plaintiff or class member in any purported class action.

mk444 operates a formal complaints procedure. If you have a complaint about any aspect of the service, please contact our support team in the first instance at [email protected]. We aim to acknowledge all complaints within 24 hours and resolve them within 10 business days.

12. Amendments to These Terms

mk444 reserves the right to revise, update, or replace any part of these Terms at any time by posting the updated version on this page. The date at the top of the page indicates when the Terms were last revised. It is your responsibility to check this page periodically for changes.

Your continued use of mk444 after any amendments take effect constitutes your acceptance of those changes. If you do not agree with any revised Terms, you must stop using the platform and contact our support team to close your account and withdraw any eligible balance.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact the mk444 support team by email at [email protected]. Our team is available 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6) and will endeavour to respond to all enquiries promptly and professionally.